Afinia 3D Printer FAQ:

What about technical support?
Afinia, a division of Microboards Technology LLC in Minnesota, supports this printer with telephone and email help right here in the US. Microboards has been in business for twenty years.

Is it reliable?
We have been using these printers in our business for over two years straight, day in, day out.
This printer has been around for over four years, with users all over the world.

Does it come with a warranty?
Afinia warrants this printer to be free of defects for one year.

Can I get an extended warranty for it?
An optional two-year extended warranty upgrade is available for an additional $199.

Do you stock these or do I have to wait a long time?
We keep several on hand, though occasionally we run out as they sell quick. But don’t worry,
we always have more coming in all the time.

What about spare parts availability?
Spare parts can be purchased directly from us.
We stock the most common items such as perforated boards and nozzle tips.
Other parts only take 3 – 4 days.

Is the printer available in other colors?
You can have any color you want, as long as it’s burgundy. :)

What does it use for power?
Any household 110 volt outlet is all that is needed. It consumes the same amount of energy as a 100 watt light bulb.

How expensive is it to make a part?
It depends on the size of the part, and the amount of fill (solid to sparse).
The price of ABS plastic filament is roughly $16 per pound or $1.00 per ounce.
Most parts use up only fractions of an ounce.
For example, a 1/2 inch diameter by 2 inch long bolt with a nut weighs roughly 5 grams.
So you could print about 200 of them from a 1 Kilogram reel (2.2 pounds).

How do you make a copy of a 3D object?
You would have to scan it first with a 3D scanner and convert the output to an STL file.

How does the Cubify compare to the Afinia?
The Cubify is essentially a copy of the Afinia.
While slightly less initial cost than the Afinia, it is a lot more expensive to run because the filament cost is four or five times that of the Afinia filament.
This is due to the fact it uses proprietary filament cartridges that cannot be refilled by the user but can only be purchased from Cubify.
The Afinia is also faster than the Cubify and makes better parts.

How hot do the platform and nozzle get?
The platform is heated to minimize “curling” or warping when printing in ABS.
110°C for the platform and 255°C for the nozzle.

There are a lot of RepRap machines available, some as cheap as $500. Why would I buy an Afinia at three times that price?
RepRap machines are more for the hobbyist and are a mishmash of different hardware and open-source software with no technical support except in forums.
Most of them are sold in kit form, not for the squeamish. But if you are technically and mechanically inclined, like to tinker and have a lot of time on your hands, it’s OK.
If you want to print immediately without wasting valuable time, then the Afinia is for you.
The Afinia is a complete system with integrated hardware, firmware and software.
It also comes with live technical support in the U.S.

What versions of Windows are compatible with the software?
XP, Vista, Windows 7.

Are there any downloadable files you can immediately print and how much do they cost? 
www.thingiverse.com is a 3D community-based site that has well over 100,000 models that you can download and print for personal use. It’s all free. There are some other sites that charge a small fee to download files.

Would you take my Makerbot or RepRap in trade?
Sorry, no. But you can sell it in Craigslist or eBay.

Can you ship this to me out of town or out of state?
Shipping is available, the cost is calculated at chekout.