Frequently Asked Questions:

Q: How secure is my personal data?
A: UpTech 3D takes great pride in offering a safe and secure online shopping experience. We value your privacy. We will never rent, sell, share or otherwise give out your personal information to outside parties. Additionally, we use Paypal as our payment processor, so you never have to give your financial information to us which makes it safer for you and less worry for us.

Q: Will You Accept Cash or Checks?
A: We accept cash and checks.
Checks must clear our bank before shipment will be made

Q: Do I have to pay sales tax?
A:Orders within the state of California are required to pay sales tax. International orders must comply with their own local tax regulations. We do not collect any tax on International orders. It is the responsibility of the international customer to pay taxes if required by their country’s custom regulations.

Q: How do you ship?
A: Domestic orders are shipped via USPS or UPS, International orders are shipped via UPS or DHL

Q: Do you provide tracking?
A: Yes. As soon as we receive the tracking number from the carrier, we provide it to you via email. We ship Monday through Friday